Our terms in case of a cancellation: hotel

If you arrive lately or not at all or leave early, cancellation fees may arise. To avoid these costs, we recommend concluding a cancellation insurance. To guarantee a booking in our hotel, we require the acceptance of the following terms.

Please note that the respective cancellation conditions of the respective rate apply.

Our terms in case of a cancellation: wellness and beauty treatments

In the case of non-utilization or cancellation (at least 24 hours prior to the appointment) 50 percent of the treatment´s price will be charged. Non-utilized services included in packages won´t be compensated.